Terms and Conditions
The short version: book with care, cancel classes with 24 hours' notice, and tell me about anything that affects your practice so I can keep you safe. The detail follows.
Terms & Conditions
Last updated: 21.01.26
Booking & payment
Places are confirmed on receipt of payment via the website or booking platform
Prices are as displayed at time of booking and include any materials stated
Some classes are booked through partner venues — their terms apply to those bookings
Cancellations & refunds
Classes: Bookings can be cancelled or rescheduled up to 24 hours before the class. Within 24 hours, the fee is non-refundable, as your spot cannot always be re-filled
Workshops: Cancellations more than 14 days before the workshop receive a full refund; within 14 days, no refund — though you're welcome to send someone in your place or move your deposit to another workshop date.
If I cancel: You'll receive a full refund or a transfer to another date, your choice
Workshops run subject to minimum numbers; if numbers aren't reached you'll be refunded in full
Health & safety
Yoga and physical activity carries an inherent risk of injury. You participate at your own risk
You agree to inform me of any injuries, medical conditions, pregnancy, or medications affecting your ability to exercise
If you have a medical condition, check with your GP before attending
You agree to practise within your own limits and to stop if you feel pain or discomfort — this is not fitness boot camp
If in any doubt about your suitability for a class, contact me before booking
Waiver
To the fullest extent permitted by law, Pilkington Wood accepts no liability for injury, loss, or damage arising from participation, except where caused by my negligence or that of my staff. This does not affect your statutory rights.
Equipment
Mats and props are provided, cleaned regularly. Please inform me of any damage immediately.
Photography
Classes are not filmed or photographed without prior consent
Marketing photos taken at classes or workshops never show identifiable faces without explicit consent
You can withdraw consent at any time — contact hello@pilkingtonwood.co.uk
Property
Participants are responsible for their own belongings at venues. Items brought to classes, workshops and retreats remain the responsibility of the owner throughout.
Complaints
Raise any concern by email — I take all feedback seriously and will respond within 7 days.

